Consultancy
We set up a structure for process documentation and map process flows, activities and responsibilities. Where needed, we provide additional documentation, such as work instructions.
Process documentation
Process documentation focuses on organising process information within an organisation in an accessible and clear way, by recording tasks and responsibilities. The aim is to safeguard knowledge and agreements about processes structurally, so that work is carried out consistently and ways of working within the organisation are uniform.
Why clients come to us
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They come to us because…
they are looking for support in recording process information within their organisation clearly and in a structured way. They need an overview of tasks and responsibilities, so that knowledge does not depend on individual employees and processes become easier to manage.
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They are usually organisations that…
have grown, so that processes have emerged over time and knowledge is spread across teams or systems. This is common in organisations that are developing further and need more structure in their operational way of working.
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They often struggle with…
process information that is hard to find or not recorded consistently. As a result, responsibilities can be unclear and execution sometimes depends on individual knowledge, which can limit the consistency and transferability of work.
What you can expect from us
We offer consultancy and consultancy as a service, so we can respond flexibly to the specific wishes and requirements of our clients.
Consultancy as a service
We provide organisations with continuous support in maintaining and expanding their process documentation. Think of processing changes, adding new processes and training employees in using the documentation.
In practice
Process documentation at Cogas
Student Consultant helped Cogas professionalise its process documentation in the run-up to implementing a new quality management system. By developing a uniform way of working and structuring the existing processes, Cogas now has clear and future-proof documentation. This makes the system user-friendly and provides a solid basis for further process optimisation.
Free download
Does your organisation work without a clear structure?
This checklist shows you straight away whether your organisation is ready for a handbook. Discover where structure is missing and why this costs you time and efficiency every day.
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Why projects keep getting stuck
Discover where things go wrong. With our proven RASCI template, you record roles and responsibilities explicitly, so that projects and processes move forward again.
More within Process management and optimisation
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Process management and optimisation
Everything about this service, with video, client case and consultants.
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Process optimisation
Finding inefficiencies and bottlenecks in business processes and translating them into a practical improvement plan for greater efficiency and better operational performance.
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Process assurance
Putting process agreements into practice and embedding them, with attention to implementation, knowledge transfer, training and working arrangements.
Read more
Curious what we can do for your organisation?
Choose what suits you. Prefer email? info@student-consultant.nl
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