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Client case · Openbaar Ministerie

A uniform portfolio management handbook for the Public Prosecution Service

Together with the Openbaar Ministerie (Public Prosecution Service), Student Consultant developed a handbook that clearly describes the processes, roles and responsibilities within portfolio management, for the entire organisation.

Student Consultant Openbaar Ministerie

Situation

A way of working without a handbook

The Public Prosecution Service is responsible for investigating and prosecuting criminal offences and had more than 5,500 employees at the time of the assignment. Portfolio management plays a central role in making choices, setting priorities and structuring projects and programmes.

The process was already in use, but a consistent, documented way of working was missing. As a result, knowledge and responsibilities were fragmented and decision-making was not always consistent.

The Portfolio Management department wanted more clarity and uniformity in how portfolio and project management were carried out. This called for a widely applicable and accessible handbook giving direction on how projects are initiated, executed and formally closed, usable across the entire Public Prosecution Service.

Approach

From interviews to handbook

  1. Interviews with departmentsInterviews were held with the departments involved to map the current way of working, bottlenecks and expectations.
  2. Structure and guidelinesThe insights from the interviews formed the basis for a consistent structure and practical guidelines that fit day-to-day practice.
  3. Handbook and adviceTogether with the Public Prosecution Service, a new handbook was developed that clearly describes processes, roles and responsibilities, supplemented by a practical version and an advisory report.

Result

Three concrete deliverables

  • HandbookPortfolio management, with process descriptions for initiation, execution and formal closure
  • Visual handbookCondensed, accessible version for project leaders
  • Advisory reportBottlenecks and mitigating measures, input for strategic annual plans

At a glance

  • HandbookPortfolio management, with process descriptions for initiation, execution and formal closure
  • Visual handbookCondensed, accessible version for project leaders
  • Advisory reportBottlenecks and mitigating measures, input for strategic annual plans
Client case
Openbaar Ministerie
Published
11 July 2025

Looking back

The Public Prosecution Service has a handbook that sets out the way of working, roles and responsibilities within portfolio management uniformly: a basis for better collaboration between departments and more consistent decision-making.

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